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Search

Global search finds organisation-wide content that you have permission to access. It searches titles as well as the text of your transcripts.

  1. Open search

    Select the search field in the header. For faster access, press ⌘K on macOS or Ctrl+K on Windows and Linux.

  2. Enter a search term

    Type at least two characters. Use a specific name, term, or distinctive phrase where possible, such as fall prevention or leadership meeting July.

  3. Review the matches

    The first matches appear directly in the search window. The type and context show whether a result is a project, session, transcript passage, or chat.

  4. Open the result

    Select a result with your mouse or arrow keys and press Enter. Press Esc to close search.

  5. Filter all results

    Open the full results list when you need more matches. Filter it by Projects, Sessions, Transcripts, or Chats.

Area Searchable content
Projects Name and description
Sessions Title, description, notes, and summary
Transcripts Spoken text from completed transcriptions
AI chats Chat titles and messages
  • Start with a precise term. If there are too many matches, add a name, location, or month.
  • Try the wording used in the conversation. Search matches text but does not automatically interpret every synonym.
  • Use the categories in the full results list when you only want sessions or transcripts.
  • For questions across many sessions and related wording, use a knowledge base.
  • Your query must contain at least two characters.
  • Archived projects and sessions, as well as content in the trash, do not appear in normal search.
  • New recordings appear in transcript results after transcription has finished.
  • You only see content your account can access. Ask the responsible person to share a missing session with you.
  • Attachments are not searched by their image content or formatting.