Search
Global search finds organisation-wide content that you have permission to access. It searches titles as well as the text of your transcripts.
Search and open a result
Section titled “Search and open a result”-
Open search
Select the search field in the header. For faster access, press ⌘K on macOS or Ctrl+K on Windows and Linux.
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Enter a search term
Type at least two characters. Use a specific name, term, or distinctive phrase where possible, such as
fall preventionorleadership meeting July. -
Review the matches
The first matches appear directly in the search window. The type and context show whether a result is a project, session, transcript passage, or chat.
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Open the result
Select a result with your mouse or arrow keys and press Enter. Press Esc to close search.
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Filter all results
Open the full results list when you need more matches. Filter it by Projects, Sessions, Transcripts, or Chats.
What is searched?
Section titled “What is searched?”| Area | Searchable content |
|---|---|
| Projects | Name and description |
| Sessions | Title, description, notes, and summary |
| Transcripts | Spoken text from completed transcriptions |
| AI chats | Chat titles and messages |
Get better results
Section titled “Get better results”- Start with a precise term. If there are too many matches, add a name, location, or month.
- Try the wording used in the conversation. Search matches text but does not automatically interpret every synonym.
- Use the categories in the full results list when you only want sessions or transcripts.
- For questions across many sessions and related wording, use a knowledge base.
If content is missing
Section titled “If content is missing”- Your query must contain at least two characters.
- Archived projects and sessions, as well as content in the trash, do not appear in normal search.
- New recordings appear in transcript results after transcription has finished.
- You only see content your account can access. Ask the responsible person to share a missing session with you.
- Attachments are not searched by their image content or formatting.